Patient Coordinator at Arizona Oral & Maxillofacial Surgeons

Specialty Dental Brands; Tucson (AZ); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

Paid time off

Job summary

Arizona Oral & Maxillofacial Surgeons in Tucson, AZ seeks a friendly Patient Coordinator to guide patients from the first call through follow-up care. You will be the welcoming front line, schedule appointments, verify information, and coordinate with doctors and front/back-office staff to ensure a smooth patient experience.

This role emphasizes compassion, organization, and clear communication in a busy surgical practice.

Qualifications

• Experience in a dental/healthcare front desk is preferred.
• Experience with patient scheduling, registration, and front office responsibilities.
• Familiarity with dental/medical insurance and billing processes.
• Knowledge of dental practice management software preferred.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and remain professional in a fast-paced environment.
• Understanding of HIPAA and patient confidentiality.

Responsibilities

• Welcome patients and provide a friendly, professional first impression.
• Answer incoming calls, respond to patient questions, and assist with appointment scheduling.
• Coordinate consultations, surgical appointments, and follow-up visits.
• Collect and update patient information, medical histories, referral paperwork, and insurance details.
• Communicate with referring dental offices and healthcare providers regarding patient appointments and records.
• Help patients understand appointment requirements, treatment processes, and what to expect during their first visit.
• Assist with insurance verification, billing questions, treatment estimates, and financial arrangements.
• Collect payments and maintain accurate patient account information.
• Complete patient check-in and check-out processes.
• Maintain accurate records within the practice management system while protecting patient confidentiality.
• Communicate effectively with doctors, clinical staff, and other front office team members.
• Help maintain an organized and efficient schedule and provide support wherever needed.

Skills

Communication

Customer service

Organizational skills

Multitasking

HIPAA compliance

Dental front desk

Tools

Practice management software

EMR systems

Job description

Patient Coordinator at Arizona Oral & Maxillofacial Surgeons

Tucson, AZ

Arizona Oral & Maxillofacial Surgeons is looking for a friendly, organized, and patient-focused Patient Coordinator to join our team in Tucson, AZ! With more than 50 years of experience providing exceptional oral surgery care, our practice is committed to clinical excellence and creating positive, comfortable experiences for every patient. We are looking for someone who enjoys helping others, communicates confidently, and takes pride in keeping a busy front office organized and running smoothly.

As a Patient Coordinator, you will play an important role in guiding patients through their oral surgery experience, from their first phone call and consultation through follow-up care. You will serve as a welcoming first point of contact, coordinate appointments, assist with patient questions, and work closely with both the front and back office teams to ensure a smooth patient experience.

Your responsibilities will include:

Welcome patients and provide a friendly, professional first impression.

Answer incoming calls, respond to patient questions, and assist with appointment scheduling.

Coordinate consultations, surgical appointments, and follow-up visits.

Collect and update patient information, medical histories, referral paperwork, and insurance details.

Communicate with referring dental offices and healthcare providers regarding patient appointments and records.

Help patients understand appointment requirements, treatment processes, and what to expect during their first visit.

Assist with insurance verification, billing questions, treatment estimates, and financial arrangements.

Collect payments and maintain accurate patient account information.

Complete patient check-in and check-out processes.

Maintain accurate records within the practice management system while protecting patient confidentiality.

Communicate effectively with doctors, clinical staff, and other front office team members.

Help maintain an organized and efficient schedule and provide support wherever needed.

Preferred Qualifications:

Previous experience in a dental, oral surgery, or healthcare office preferred.

Experience with patient scheduling, registration, and front office responsibilities.

Familiarity with dental or medical insurance and billing processes.

Knowledge of dental practice management software preferred.

Strong customer service and communication skills.

Excellent organizational skills and attention to detail.

Ability to multitask and remain professional in a fast-paced environment.

Understanding of HIPAA and patient confidentiality.

A positive attitude and willingness to work collaboratively with a team.

What Makes You Successful:

You are personable, dependable, and genuinely enjoy helping people. You understand that patients may feel anxious or uncertain when preparing for oral surgery, and you take the time to make them feel welcomed, informed, and comfortable. You are proactive, detail-oriented, and able to balance multiple responsibilities while maintaining a positive attitude and providing excellent service.

Why Join Us?

Join an established oral surgery practice with more than 50 years of experience.

Work alongside a team of board-certified oral surgeons and experienced professionals.

Be part of a practice committed to exceptional patient care and clinical excellence.

Contribute to a welcoming environment where teamwork and patient experience matter.

Be part of a practice that values community involvement and giving back.

Medical, Dental, Vision, and 401(k)

Paid holidays

Paid time off

Note: Selecting “no” will not eliminate you from consideration for this role.

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