Patient Experience & Scheduling Coordinator

ivyhealth; Livingston (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

401(k) with company match

PTO accrual

6 holidays

Online education platform

Employee Assistance Program

Discount program

Complementary therapy services

Paid parental leave

Job summary

Ivy Health is seeking a Patient Coordinator in Livingston, NJ to join a dedicated team delivering exceptional, patient-centered care across physical, occupational, speech, and ABA therapies. You will welcome patients, manage scheduling, registrations, and records, and collaborate with clinicians to keep operations running smoothly.

This full-time role emphasizes teamwork, professional development, and a welcoming clinic culture. Prior healthcare admin experience is preferred.

Qualifications

• 2+ years of admin experience in a healthcare setting.
• Proficient with Excel, Word and Outlook.
• Strong time management and the ability to multi-task in a fast-paced clinic.
• Self-motivated with drive to exceed patient expectations.
• Adaptable, positive and able to adjust to fluctuating workloads.
• Commitment to learning and professional growth.
• Focus on delivering high-quality patient care.

Responsibilities

• Serve as first point of contact for patients and families.
• Support front office operations: patient registration and scheduling.
• Maintain accurate patient records and appointment management.
• Provide excellent customer service to patients and the clinic team.

Skills

Admin experience

Healthcare setting

Time management

Multi-tasking

Self-motivated

Eagerness to learn

Patient outcomes

Tools

Microsoft Office

Job description

Ivy Health is seeking a Patient Coordinator in Livingston, NJ to join a dedicated team delivering exceptional, patient-centered care across physical, occupational, speech, and ABA therapies. You will welcome patients, manage scheduling, registrations, and records, and collaborate with clinicians to keep operations running smoothly.

This full-time role emphasizes teamwork, professional development, and a welcoming clinic culture. Prior healthcare admin experience is preferred.