Patient Concierge & Front Desk Coordinator

Paycom - ATS; Vacaville (CA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403(b) retirement plan with company 2%

Job summary

Community Medical Centers is hiring a Front Office Receptionist. You will warmly greet patients and visitors, assist with scheduling, registration, and patient portal education, and ensure accurate data entry in the EHR. You will also verify insurance eligibility and support team-based care workflows.

Ideal candidates have a high school diploma or GED and at least one year in a customer-facing role. Strong communication, typing, and computer skills are essential to deliver excellent customer

Qualifications

• High school diploma or GED required.
• Minimum 1 year of full-time receptionist or customer service experience.
• Experience with healthcare or medical office settings preferred.
• Ability to type 35 wpm and use computer systems.
• Ability to handle confidential information per HIPAA requirements.

Responsibilities

• Greet patients/visitors in person, on the phone, or via text.
• Register patients in the EHR and verify/collect necessary data.
• Schedule and manage appointments per Center protocols.
• Screen for insurance eligibility and update records.
• Assist with patient portal education and enrollment.
• Provide excellent, courteous customer service.

Skills

Customer service

Clear communication

Typing 35 wpm

Computer literacy

HIPAA compliance

Education

High school diploma or GED

Tools

Electronic Health Record (EHR) system

Text messaging platform

Job description

Community Medical Centers is hiring a Front Office Receptionist. You will warmly greet patients and visitors, assist with scheduling, registration, and patient portal education, and ensure accurate data entry in the EHR. You will also verify insurance eligibility and support team-based care workflows.

Ideal candidates have a high school diploma or GED and at least one year in a customer-facing role. Strong communication, typing, and computer skills are essential to deliver excellent customer