Medical Front Desk Concierge

communityhealthcenters; San Luis Obispo (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

Community Health Centers of the Central Coast, Inc. (CHCCC) is seeking a Receptionist - Medical to join our Administration team.

Under supervision, you will greet patients, manage provider schedules to ensure access, assist with registration, and collect payments for services rendered. The ideal candidate will have a high school diploma or GED, at least one year of medical customer service, strong verbal and written communication skills, basic medical terminology, and a commitment to HIPAA and

Qualifications

• High school diploma or GED required.
• Minimum one year of customer service position preferably in a medical setting.
• Excellent verbal and written communication skills.
• Knowledge of medical terminology is desirable.
• Bilingual ability in English and another language desirable.

Responsibilities

• Greet patients professionally and manage registrations.
• Answer phones promptly in a courteous manner.
• Handle high volume of patients and changes in schedule.
• Process co-payments and payments.
• Verify patient information in the practice management system.
• Assist with pre-visit planning and forms.
• Maintain HIPAA compliance and confidentiality.

Skills

Customer service

Verbal communication

Written communication

Bilingual

Education

High school diploma or GED

Tools

Microsoft Office

EHR

Job description

Community Health Centers of the Central Coast, Inc. (CHCCC) is seeking a Receptionist - Medical to join our Administration team.

Under supervision, you will greet patients, manage provider schedules to ensure access, assist with registration, and collect payments for services rendered. The ideal candidate will have a high school diploma or GED, at least one year of medical customer service, strong verbal and written communication skills, basic medical terminology, and a commitment to HIPAA and