Medical Front Desk & Patient Care Coordinator

Community Medical Group; Florida City (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

PTO 17 days

11 holidays + floating holiday

Medical, dental, vision coverage

401(k) retirement plan with company 70

Company-paid life insurance

Professional growth opportunities

Job summary

Community Medical Group seeks a friendly Front Office Medical Receptionist to greet patients, manage registrations, and verify insurance in a fast-paced medical center. You will support scheduling, check-in/check-out, and documentation while upholding HIPAA and office policies.

Strong communication, organization, and multilingual abilities are highly valued. You will handle payments, data entry, and coordination with providers, ensuring a welcoming patient experience and efficient front-office

Qualifications

• Healthcare front office or clerical experience preferred.
• Proficiency with Microsoft Office.
• Experience with electronic health records (EHR).
• Strong customer service and communication skills.
• Ability to understand medical terminology.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience processing payments and using credit card terminals.
• Bilingual in English and Spanish or English and Creole preferred.

Responsibilities

• Greet patients and visitors in a professional, courteous manner.
• Answer and direct phone calls; assist with inquiries.
• Complete new patient registrations and enter demographics.
• Verify insurance coverage and eligibility information.
• Check-in and check-out patients; manage appointments.
• Collect co-pays and self-pay balances; maintain financial records.
• Document messages and requests per procedures.
• Assist with forms, referrals, medical records requests.
• Maintain patient flow and minimize wait times.
• Utilize Microsoft Office and EHR systems for data entry and reporting.
• Ensure HIPAA and OSHA compliance.

Skills

Customer service

Interpersonal skills

Verbal and written communication

Medical terminology

Multitasking

Detail-oriented

Payment processing

Bilingual English/Spanish or Creole

Tools

Microsoft Office

EHR software

Job description

Community Medical Group seeks a friendly Front Office Medical Receptionist to greet patients, manage registrations, and verify insurance in a fast-paced medical center. You will support scheduling, check-in/check-out, and documentation while upholding HIPAA and office policies.

Strong communication, organization, and multilingual abilities are highly valued. You will handle payments, data entry, and coordination with providers, ensuring a welcoming patient experience and efficient front-office