Patient Services Coordinator (Front Desk)

Community Health Centers; Town of Florida (NY); On-site; USD 38,000 - 48,000; Full time

Job summary

Community Health Centers is hiring for a front desk position to greet patients, register them, and maintain accurate records. The role includes financial counseling, handling co-pays, and scheduling appointments with attention to patient flow.

The candidate will participate in team meetings, handle phone inquiries, manage Outlook calendar, and assist with billing and enrollment processes while ensuring confidentiality and smooth operations across centers.

Qualifications

• High school diploma or equivalent required.
• 1 year of front office experience including Electronic Medical Records preferred.
• Experience with Care Credit financing preferred.

Responsibilities

• Greet patients, register, and maintain accurate patient records.
• Provide financial counseling and collect co-pays.
• Schedule patient appointments and manage cancellations/no-shows.
• Answer phones, transfer calls, and manage Outlook calendar.
• Maintain confidentiality of patient information and assist with billing issues.
• May travel to other CHC locations as needed.

Skills

Customer service

Communication

Problem-solving

Team collaboration

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Care Credit financing

Outlook

Computer terminal

Job description

Community Health Centers is hiring for a front desk position to greet patients, register them, and maintain accurate records. The role includes financial counseling, handling co-pays, and scheduling appointments with attention to patient flow.

The candidate will participate in team meetings, handle phone inquiries, manage Outlook calendar, and assist with billing and enrollment processes while ensuring confidentiality and smooth operations across centers.