Patient-Focused Medical Front Desk Coordinator

One Community; Northern (KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

One Community is seeking a friendly Medical Front Desk Receptionist to greet patients, schedule appointments, verify insurance, collect deposits, and register patients in a busy clinic setting. This full-time, non-exempt role requires bilingual English/Spanish, medical terminology knowledge, and experience with electronic medical records (EClinicalWorks preferred).

You will support multiple locations and collaborate with medical, behavioral health, and health education staff to ensure smooth

Qualifications

• Associate's degree or equivalent, or 6 months to 1 year related experience.
• Knowledge of medical terminology.
• Experience with electronic medical records; EClinicalWorks preferred.
• Bilingual in Spanish and English.
• CPR with BLS card in good standing.
• Strong MS Office skills.

Responsibilities

• Welcome patients and direct them to services.
• Schedule appointments and manage walk-ins.
• Answer calls and route to staff.
• Register patients and collect documentation.
• Verify insurance coverage and collect charges.
• Maintain electronic medical records and charts.
• Follow up on no-shows and communicate with management.

Skills

Bilingual English/Spanish

Customer service

Communication

Medical terminology

Electronic medical records

MS Office

Phone handling

Education

Associate's degree or equivalent

CPR/BLS certification

Tools

EClinicalWorks

Job description

One Community is seeking a friendly Medical Front Desk Receptionist to greet patients, schedule appointments, verify insurance, collect deposits, and register patients in a busy clinic setting. This full-time, non-exempt role requires bilingual English/Spanish, medical terminology knowledge, and experience with electronic medical records (EClinicalWorks preferred).

You will support multiple locations and collaborate with medical, behavioral health, and health education staff to ensure smooth