Patient Concierge & Front Desk Coordinator

A-Line Staffing Solutions LLC; Plano (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

A-line Staffing Solutions seeks a courteous Medical Office Assistant to greet patients, check in arrivals, and route inquiries to appropriate staff. You will maintain the lobby area, manage charts and forms, and support daily administrative tasks in a HIPAA-compliant environment.

Candidates should have a high school diploma, strong customer service skills, and familiarity with Microsoft Outlook, Word, and Excel. Adaptability and reliability are essential in a fast-paced clinic setting.

Qualifications

• High school diploma or equivalent required.
• Exceptional customer service mindset required.
• Medical office experience or recent schooling in medical industry.
• Proficiency with computer systems and Microsoft Outlook, Word and Excel.
• Demonstrates adaptability in day-to-day work and shifting priorities.
• Shows strong work commitment and performance standards.

Responsibilities

• Greet patients and visitors in a prompt, courteous, and professional manner.
• Check in patients and inform clinical staff of patient arrival.
• Answer, screen, and respond to routine questions; route to appropriate personnel or take messages.
• Pages clinic personnel as appropriate and communicates messages accurately and timely.
• Maintain lobby area, filing charts and forms, and ensure supply levels are adequate.

Skills

Exceptional customer service mindset

Adaptability

Work commitment

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

A-line Staffing Solutions seeks a courteous Medical Office Assistant to greet patients, check in arrivals, and route inquiries to appropriate staff. You will maintain the lobby area, manage charts and forms, and support daily administrative tasks in a HIPAA-compliant environment.

Candidates should have a high school diploma, strong customer service skills, and familiarity with Microsoft Outlook, Word, and Excel. Adaptability and reliability are essential in a fast-paced clinic setting.