Front desk coordinator/Medical Assistant

Pediatrics Gastroenterology & Nutrition of Tampa Bay; Florida; Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Health, Dental, Vision insurance

Paid time off

Résumé du poste

Pediatrics Gastroenterology & Nutrition of Tampa Bay is seeking a friendly Front Desk Representative to join our busy clinic. You will greet patients, book appointments, answer calls, and collect payments, acting as the first point of contact.

The ideal candidate has strong communication skills, comfort with computers and scheduling software, and the ability to multitask in a fast-paced environment. Prior medical front desk experience is preferred, and a positive, service-oriented attitude is

Qualifications

• Minimum 1 year of front desk experience in a medical setting.
• Excellent communication and customer service skills.
• Strong work ethic and positive attitude.
• Computer proficiency and familiarity with scheduling software.
• Ability to multitask effectively.

Responsabilités

• Greet patients and visitors professionally upon arrival.
• Verify and update patient demographics and insurance details.
• Obtain signatures on consent and privacy forms.
• Collect copays and other payments.
• Schedule, reschedule and confirm appointments.
• Answer phone calls and manage front desk inquiries.
• Maintain a clean, welcoming reception area.
• Provide forms, instructions, or referrals as needed.
• Prepare charts for visits.
• Take patient vitals as required.

Connaissances

Customer service

Communication

Computer skills

Multi-tasking

Scheduling software

Outils

Scheduling software

Description du poste

Job Description

Job Description

Benefits/Perks

• Competitive salary
• Health, Dental, Vision insurance
• Paid time off

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet and welcome patients and visitors in a professional manner
• Verify and update patient demographics and insurance information at each visit
• Obtain required signatures on consent and privacy forms
• Collect copays, balances, and other payments
• Schedule, reschedule and confirm patients' appointments
• Answer phone
• Maintain a clean and inviting environment
• Provide patients with necessary forms, instructions, or referrals
• Chart prep
• Take Vitals

Requirements

• Must have at least one or more years of experience as a front desk in a medical field setting
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills