Patient Experience Concierge & Front Desk Coordinator

Cardinal Health; California; On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

FlexPay

Flexible spending accounts (FSAs)

Disability coverage (short & long-term

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health seeks a Patient Concierge to support non-clinical tasks for patients at its Fresno location. The role includes greeting patients, scheduling appointments, and handling administrative duties to ensure smooth visits.

The position requires medical office experience, EMR familiarity, and availability Mon-Thu 11:30am-8pm and Fri 9:30am-6pm. Bilingual candidates are preferred, with comprehensive benefits offered.

Qualifications

• Medical office experience preferred.
• High School Diploma or equivalent preferred.
• Experience accessing and updating an EMR system.
• Bilingual preferred.
• Must be available to work Monday-Thursday 11:30am-8pm and Friday 9:30am-6pm.

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Skills

EMR system access/update

Medical office experience

Bilingual

Education

High School Diploma or equivalent

Job description

Cardinal Health seeks a Patient Concierge to support non-clinical tasks for patients at its Fresno location. The role includes greeting patients, scheduling appointments, and handling administrative duties to ensure smooth visits.

The position requires medical office experience, EMR familiarity, and availability Mon-Thu 11:30am-8pm and Fri 9:30am-6pm. Bilingual candidates are preferred, with comprehensive benefits offered.