Patient Concierge & Front Desk Coordinator

Paycom - ATS; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Urology Clinics of North Texas in Dallas, TX is seeking a Patient Coordinator to welcome patients, check them in, and support the front desk operations. You will handle forms, verify demographics, collect payments, and assist physicians as needed.

The role requires strong communication, multitasking, and basic computer skills, with a professional demeanor and teamwork across staff and physicians.

Qualifications

• Must have interpersonal and communication skills to interact with physicians, staff and patients.
• Professional appearance and demeanor at all times.
• Ability to multitask and pay close attention to detail.
• Knowledge of medical office methods and procedures.
• Basic computer skills and experience with EMR/PM/Scheduling systems.
• High School Diploma or equivalent.

Responsibilities

• Opens the office every morning and prepares paperwork.
• Prepares forms for new patients and medical history.
• Scans insurance cards and licenses and uploads to the chart.
• Verifies and updates patient demographics.
• Collects co-pays and balances prior to visits.
• Directs patient questions to the Front Desk Supervisor.
• Prints charge tickets for the next day and verifies billing data.
• May assist with check-out duties and lobby upkeep.
• Maintains lobby appearance and reading materials.
• Performs other duties as assigned.

Skills

Interpersonal skills

Verbal & written communication

Multitasking

Attention to detail

Basic computer skills

EMR/PM/Scheduling

Education

High School Diploma or equivalent

Tools

EMR/PM/Scheduling

Job description

Urology Clinics of North Texas in Dallas, TX is seeking a Patient Coordinator to welcome patients, check them in, and support the front desk operations. You will handle forms, verify demographics, collect payments, and assist physicians as needed.

The role requires strong communication, multitasking, and basic computer skills, with a professional demeanor and teamwork across staff and physicians.