Patient Concierge & Front Desk Coordinator

Paycom; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Urology Clinics of North Texas is seeking a Patient Coordinator to greet patients at check-in, collect co-pays, and support the medical team. The role requires accurate data entry, insurance scanning, and updating demographic information to ensure smooth visits.

You will open the office each morning, prepare forms, manage lobby appearance, and assist with check-out when needed. Strong communication and multitasking are essential to maintain patient flow and professional care in a fast-paced

Qualifications

• Must have interpersonal and communication skills with patients and staff.
• High school diploma or equivalent required.
• Ability to multitask with attention to detail.
• Knowledge of medical office procedures and clinic flow.

Responsibilities

• Opens the office every morning, unlocks doors, turns on lights, and prepares paperwork.
• Checks in patients and collects co-pays and balances.
• Scans insurance cards and driver's licenses and uploads to the chart.
• Ensures lobby is tidy with magazines available.
• Assists with check-out duties and supports physicians and staff as needed.
• Maintains basic understanding of urology-related conditions and procedures.

Skills

Interpersonal skills

Verbal communication

Written communication

Multitasking

Education

High School Diploma or equivalent

Tools

EMR/PM/Scheduling

Job description

Urology Clinics of North Texas is seeking a Patient Coordinator to greet patients at check-in, collect co-pays, and support the medical team. The role requires accurate data entry, insurance scanning, and updating demographic information to ensure smooth visits.

You will open the office each morning, prepare forms, manage lobby appearance, and assist with check-out when needed. Strong communication and multitasking are essential to maintain patient flow and professional care in a fast-paced