Patient Concierge & Front Desk Coordinator

Urology Clinics Of North Texas; Rockwall (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Urology Clinics Of North Texas is seeking a Patient Coordinator to greet patients, check them in, and support front desk operations in Rockwall, TX. This full-time role requires strong interpersonal skills and attention to detail to ensure smooth daily workflow.

The position involves EMR/PM scheduling, handling payments, and assisting physicians and staff as needed to maintain a welcoming, efficient patient experience in a busy medical office environment.

Qualifications

• Must have strong interpersonal and communication skills.
• Professional appearance and demeanor required.
• Ability to multitask with attention to detail.
• Knowledge of medical office procedures and EMR/PM systems.

Responsibilities

• Greet patients and check them in for appointments.
• Open the office in the morning and prepare paperwork.
• Scan insurance cards and driver's licenses; upload to patient chart.
• Collect co-payments and balances prior to visits.
• Assist with check-out duties and maintain lobby appearance.
• Direct patient concerns to Front Desk Supervisor.

Skills

Interpersonal skills

Verbal communication

Written communication

Multitasking

Medical office knowledge

EMR/PM/Scheduling

Education

High School Diploma or equivalent

Tools

EMR/PM/Scheduling Software

Job description

Urology Clinics Of North Texas is seeking a Patient Coordinator to greet patients, check them in, and support front desk operations in Rockwall, TX. This full-time role requires strong interpersonal skills and attention to detail to ensure smooth daily workflow.

The position involves EMR/PM scheduling, handling payments, and assisting physicians and staff as needed to maintain a welcoming, efficient patient experience in a busy medical office environment.