Patient Concierge & Front Desk Champion

Summit Health Management; City of Rye (NY); On-site; USD 24,975 - 30,334; Full time

Job summary

Summit Health Management in Rye, NY is looking for a Patient Service Representative/Concierge. In this role, you will greet patients, schedule appointments, answer phone calls, and maintain confidentiality. Your abilities in customer service and medical terminology will be essential for providing a positive experience for patients.

The ideal candidate will possess strong computer skills, previous patient service experience, and have a high school diploma or GED. Flexible hours may be needed for commuting to satellite offices.

Qualifications

• High School Graduate or GED required, Associate Degree preferred.
• Previous Patient Service Representative experience preferred.
• Ability to communicate in English, both orally and in writing.

Responsibilities

• Greet patients/families and schedule appointments.
• Answer telephone and deal with callers' needs.
• Prepare charts for new patients and reconcile encounters.

Skills

Interpersonal skills

Customer service skills

Computer data entry skills

Knowledge of medical terminology

Education

High School Graduate or GED

Associate Degree (preferred)

Tools

EHR

Practice Management System

Job description

Summit Health Management in Rye, NY is looking for a Patient Service Representative/Concierge. In this role, you will greet patients, schedule appointments, answer phone calls, and maintain confidentiality. Your abilities in customer service and medical terminology will be essential for providing a positive experience for patients.

The ideal candidate will possess strong computer skills, previous patient service experience, and have a high school diploma or GED. Flexible hours may be needed for commuting to satellite offices.