Patient Services Concierge — Front Desk & Scheduling

Summit Health Management, LLC; Bloomfield (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits package including Medical, 0r

401k savings plan

Job summary

Summit Health Management, LLC is seeking a friendly front desk registrar to support patient flow at our Connecticut sites. You will greet patients, verify insurance, and schedule appointments with a focus on accuracy and courtesy.

Responsibilities include processing payments, updating records, and coordinating with clinical staff to ensure smooth operations. A High School diploma and strong communication skills are required.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Experience with EHR and practice management systems is preferred.
• Strong customer service and communication skills essential.

Responsibilities

• Greet visitors, patients and families in a friendly, professional manner.
• Maintain efficient patient flow during registration and provide excellent service.
• Answer phones promptly and route calls; convey accurate messages.
• Perform billing tasks, reconcile receipts, and process payments.
• Scan insurance cards and verify coverage; update patient records.
• Schedule appointments and manage waitlists per guidelines.
• Assist with pre-authorizations and referrals as required.
• Collaborate with supervisor/manager to resolve issues.

Skills

Customer service

Communication

English proficiency

Multi-tasking

Attention to detail

Education

High School Diploma or GED

Associate Degree preferred

Tools

EHR

Practice Management System

Billing software

Windows-based computer

Job description

Summit Health Management, LLC is seeking a friendly front desk registrar to support patient flow at our Connecticut sites. You will greet patients, verify insurance, and schedule appointments with a focus on accuracy and courtesy.

Responsibilities include processing payments, updating records, and coordinating with clinical staff to ensure smooth operations. A High School diploma and strong communication skills are required.