Patient Concierge & Clinic Registration Specialist

Allina Health; Woodbury (MN); Sur place; USD 43 000 - 59 000; Plein temps

Avantages offerts par ce poste

Medical/Dental

PTO/Time Away

Retirement Savings Plans

Life Insurance

Short-term/Long-term Disability

Résumé du poste

Allina Health is seeking a Clinic Business Representative to warmly greet patients, register them accurately, and manage insurance and demographic intake. You will support attendance at multiple locations and coordinate with care teams to ensure smooth scheduling and record handling.

The role focuses on friendly, efficient service, data integrity, and collaborative problem solving in a busy clinical front desk. It offers a daytime schedule with 1.0 FTE and mileage reimbursement where applicable.

Qualifications

• Must be 18 years of age with education and/or experience to meet required competencies.
• 2+ years of computer knowledge including EMR and Microsoft Office products (Word, Outlook) required; Excel preferred.
• 2+ years of customer service, clerical, or healthcare-related experience.

Responsabilités

• Greet patients and register them in person or by phone with demographics and insurance data.
• Collect co-pays and handle financial questions, including documentation and reconciliations.
• Process in-basket tasks, check MyChart appointments, and manage scheduling needs.
• Support medical records workflow, release of information, and document handling.
• Maintain lobby organization and assist with calls, paging, and downtime checks.

Connaissances

Customer service experience

Communication skills

Clerical skills

Formation

High school diploma

Associate's or Vocational degree

Outils

Electronic Medical Record (EMR)

Microsoft Word

Microsoft Outlook

Excel

Description du poste

Allina Health is seeking a Clinic Business Representative to warmly greet patients, register them accurately, and manage insurance and demographic intake. You will support attendance at multiple locations and coordinate with care teams to ensure smooth scheduling and record handling.

The role focuses on friendly, efficient service, data integrity, and collaborative problem solving in a busy clinical front desk. It offers a daytime schedule with 1.0 FTE and mileage reimbursement where applicable.