Patient Concierge & Clinic Front Desk Pro

ConvenientMD LLC; Ludlow (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Short-term disability (company paid)

Pet insurance (optional)

401k match

Education benefits

Job summary

ConvenientMD LLC is hiring a Medical Receptionist in Massachusetts. You will greet patients, register newcomers, collect payments, and help ensure smooth patient flow across clinics. You’ll collaborate with clinicians, handle insurance inquiries, and support documentation in electronic records systems.

Role requires strong communication, organization, and multi-tasking. Expect shift flexibility, including nights/weekends, with travel within the region as needed to support multiple ConvenientMD

Qualifications

• Welcomes and assists patients and visitors in a professional manner.
• Registers patients and ensures complete and accurate forms.
• Answers questions and assists with insurance and billing inquiries.
• Maintains organized front desk operations and medical records workflows.

Responsibilities

• Greet patients and visitors at the clinic front desk.
• Register patients and update records, collect payments.
• Assist with scheduling and referrals as needed for follow-ups.
• Coordinate with clinical team to maintain patient flow and appointments.

Skills

Patient interaction

Payment collection

Clinic coordination

Front desk management

Technology proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

ConvenientMD LLC is hiring a Medical Receptionist in Massachusetts. You will greet patients, register newcomers, collect payments, and help ensure smooth patient flow across clinics. You’ll collaborate with clinicians, handle insurance inquiries, and support documentation in electronic records systems.

Role requires strong communication, organization, and multi-tasking. Expect shift flexibility, including nights/weekends, with travel within the region as needed to support multiple ConvenientMD