Patient Concierge & Clinic Coordinator

ConvenientMD LLC; Quincy (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Short-term disability

Pet insurance

401k match

Primary care access

Tuition assistance (Purdue Global)

Employee discounts

Job summary

ConvenientMD LLC in Massachusetts is seeking a Medical Receptionist to be the first face patients see in our clinics. You will greet patients, complete registrations, update records, collect payments, and help ensure timely visits.

You will work with the clinical team, stay organized in a fast-paced setting, and use various software systems for scheduling and EMR. The role offers full-time hours with competitive hourly pay and a strong benefits package.

Qualifications

• Education: High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate and patient-focused.
• Technically savvy with Microsoft Office Suite.
• Effective communicator and cross-collaborator.
• Strong team player and self-motivated.
• Analytical and problem-solving skills.
• Trustworthy with patient information (HIPAA).

Responsibilities

• Greet patients and visitors; complete patient registration and records updates.
• Collect payments and handle insurance/billing inquiries.
• Coordinate with clinical team to manage patient flow and scheduling.
• Maintain reception area, answer phones, and perform administrative duties.
• Navigate multiple software systems for reservations and EMR under HIPAA guidelines.

Skills

Customer service

Communication

Organization

Multitasking

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

EMR software

Scheduling software

HIPAA software

Job description

ConvenientMD LLC in Massachusetts is seeking a Medical Receptionist to be the first face patients see in our clinics. You will greet patients, complete registrations, update records, collect payments, and help ensure timely visits.

You will work with the clinical team, stay organized in a fast-paced setting, and use various software systems for scheduling and EMR. The role offers full-time hours with competitive hourly pay and a strong benefits package.