Patient Care Concierge — Medical Receptionist

ConvenientMD LLC; Pembroke (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Urgent care services for team

Health, dental, and vision coverage

401k match after one year

Educational alliance with Purdue Univ.

Employee discounts on services and–

Job summary

ConvenientMD in Massachusetts is seeking a friendly Medical Receptionist to greet patients, register new and returning visitors, and handle billing inquiries. You’ll work closely with the clinical team to ensure a smooth, patient-centered experience.

Ideal candidates are organized, detail-driven, and able to multitask across front-desk duties, scheduling, and using EMR software. This full-time/part-time/per diem role offers a competitive hourly wage and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• Proactive, confident communicator with strong written and verbal skills.
• Detail-oriented and highly organized in a fast-paced environment.
• Proficient with Microsoft Office or related software.
• Ability to maintain HIPAA compliance and protect patient information.

Responsibilities

• Greet patients and visitors and register them accurately.
• Handle insurance and billing inquiries with clarity.
• Coordinate with clinical team to ensure timely patient flow.
• Answer phones and maintain a tidy reception area.
• Navigate multiple software systems to follow clinic protocols.

Skills

Patient interaction

Communication

Organizational skills

Microsoft Office

HIPAA knowledge

Education

High School Diploma or GED

Tools

EMR software

Reservation systems

Job description

ConvenientMD in Massachusetts is seeking a friendly Medical Receptionist to greet patients, register new and returning visitors, and handle billing inquiries. You’ll work closely with the clinical team to ensure a smooth, patient-centered experience.

Ideal candidates are organized, detail-driven, and able to multitask across front-desk duties, scheduling, and using EMR software. This full-time/part-time/per diem role offers a competitive hourly wage and comprehensive benefits.