Patient Concierge & Care Coordinator

Akumin®; Florida; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Cross training opportunities

Medical, dental, and vision insurance

HSA accounts with employer contrib.

401(k) eligibility with employer match

Job summary

Akumin is hiring a Patient Coordinator at our Coral Springs facility to deliver excellent customer service and patient care. The role involves greeting patients, registering them in systems, confirming insurance details, and guiding them through the visit with clear, compassionate communication.

Responsibilities span front-desk tasks, documentation, and collaborating with the clinical team to ensure accurate records and smooth patient flow.

Qualifications

• High School Diploma or equivalent experience required.
• CPR Certification required prior to hire.
• Valid state driver’s license may be required.
• Ability to work at multiple locations and travel as needed.
• COVID-19 vaccination may be a condition of employment.
• Pre-employment background check and drug screen required.

Responsibilities

• Greets and assists patients, customers and visitors in person and over the phone.
• Performs patient registration in various systems and verifies insurance.
• Answers phone calls professionally and courteously.
• Collects time-of-service patient payments when applicable.
• Prepares medical records for physicians, patients and staff.
• Ensures HIPAA-compliant documentation and accurate patient records.
• Assists in patient transport and rooming when needed.

Skills

Customer service

Organizational skills

Multi-tasking

Computer literacy

Communication

Education

High school diploma

Tools

CPR Certification

Job description

Akumin is hiring a Patient Coordinator at our Coral Springs facility to deliver excellent customer service and patient care. The role involves greeting patients, registering them in systems, confirming insurance details, and guiding them through the visit with clear, compassionate communication.

Responsibilities span front-desk tasks, documentation, and collaborating with the clinical team to ensure accurate records and smooth patient flow.