Patient Experience Coordinator

Akumin®; Sarasota (FL); On-site; USD 34,000 - 48,000; Full time

Job summary

Akumin Operating Corp. seeks a Patient Coordinator to manage front-desk tasks, assist patients, and ensure smooth patient flow across sites. You will handle registration, scheduling, and insurance verification while delivering excellent customer service and maintaining accurate medical records.

The role emphasizes compliance with HIPAA, patient education, and coordination with clinical staff to support efficient care delivery.

Qualifications

• Front desk or patient-facing experience preferred.
• Basic understanding of medical terminology is a plus.
• Strong communication and organizational skills.

Responsibilities

• Greets and assists patients in person and over the phone.
• Performs patient registration in various systems.
• Verifies insurance and may obtain prior authorization.
• Schedules appointments and documents patient visits.
• Maintains accurate patient records and HIPAA compliance.
• Collects time-of-service payments when applicable.

Skills

Customer service

Multi-tasking

HIPAA knowledge

Computer literacy

Education

High School Diploma

Tools

Electronic health records

Job description

Akumin Operating Corp. seeks a Patient Coordinator to manage front-desk tasks, assist patients, and ensure smooth patient flow across sites. You will handle registration, scheduling, and insurance verification while delivering excellent customer service and maintaining accurate medical records.

The role emphasizes compliance with HIPAA, patient education, and coordination with clinical staff to support efficient care delivery.