Patient Concierge & Administrative Assistant

Brooks Rehabilitation; Jacksonville (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Brooks Rehabilitation in Jacksonville, FL, is seeking an Administrative Assistant to greet guests, answer phones, and direct inquiries. You will schedule meetings, maintain calendars, and assist with invoicing and travel arrangements, while upholding patient confidentiality and a positive facility image.

Ideal candidates will have a high school diploma or GED, strong Microsoft Office skills, and excellent communication.

Qualifications

• High school diploma or GED required.
• Proficient in Microsoft Office.
• Excellent customer service and communication skills.
• Ability to multitask and manage multiple priorities.
• Healthcare setting experience preferred.

Responsibilities

• Greet guests and direct to appropriate personnel.
• Answer phones and take accurate messages.
• Schedule meetings and maintain electronic calendar.
• Enter invoices for payment with Finance Office.
• Maintain filing systems and office supplies.
• Coordinate travel arrangements.
• Ensure confidentiality of patient information.
• Support daily administrative tasks.

Skills

Customer service

Phone etiquette

Verbal communication

Written communication

Multitasking

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Brooks Rehabilitation in Jacksonville, FL, is seeking an Administrative Assistant to greet guests, answer phones, and direct inquiries. You will schedule meetings, maintain calendars, and assist with invoicing and travel arrangements, while upholding patient confidentiality and a positive facility image.

Ideal candidates will have a high school diploma or GED, strong Microsoft Office skills, and excellent communication.