Healthcare Front Desk Coordinator

Brooks Rehabilitation; Jacksonville (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Brooks Rehabilitation is seeking a friendly receptionist to greet guests, answer phones, and route inquiries in a busy clinical setting. The role requires strong communication, organization, and multi-tasking abilities as you manage calendars, file records, and coordinate meetings.

Ideal candidates have a high school diploma or GED and experience in an administrative support role, with proficiency in Microsoft Office and a customer service mindset.

Qualifications

• High school diploma or GED required, with prior administrative support experience.
• Proficiency with PC functions and Microsoft Office products.
• Strong customer service, telephone and verbal communication skills.

Responsibilities

• Receives guests and directs them appropriately, answers phones, and takes accurate messages.
• Maintains filing and calendar systems; schedules meetings and coordinates travel.
• Ensures confidentiality of patient information and adheres to policies.
• Maintains a clean, safe environment and promotes a positive image of the organization.
• Performs special projects and supports various departments as needed.

Skills

Customer service

Telephone

Verbal communication

Written communication

Multi-tasking

Typing speed

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Brooks Rehabilitation is seeking a friendly receptionist to greet guests, answer phones, and route inquiries in a busy clinical setting. The role requires strong communication, organization, and multi-tasking abilities as you manage calendars, file records, and coordinate meetings.

Ideal candidates have a high school diploma or GED and experience in an administrative support role, with proficiency in Microsoft Office and a customer service mindset.