Patient Communications Operator - Part-Time Shifts

Mayo Clinic; Austin (MN); On-site; USD 28,000 - 36,000; Part time

Job summary

Mayo Clinic in Minnesota seeks a Part-Time Switchboard Operator to greet callers and the public, providing accurate information and directing inquiries in line with hospital policies. You will perform paging, announcements, and other electronic notifications, support a 24-hour Communication Center, and adapt to shifting schedules, including weekends and holidays.

Training is provided to ensure accuracy and professionalism.

Qualifications

• High School Diploma/GED required.
• 2 years of customer service experience required.
• Computer keyboarding and general telephone knowledge required.
• Must speak, write, and understand English clearly.

Responsibilities

• Greet callers and provide information per organizational policies.
• Direct inquiries and manage paging and other electronic notifications.
• Work within the 24-hour Communication Center and be prepared for various shifts.

Skills

Customer service

Telephone operations

English proficiency

Attention to detail

Education

High School Diploma/GED

Job description

Mayo Clinic in Minnesota seeks a Part-Time Switchboard Operator to greet callers and the public, providing accurate information and directing inquiries in line with hospital policies. You will perform paging, announcements, and other electronic notifications, support a 24-hour Communication Center, and adapt to shifting schedules, including weekends and holidays.

Training is provided to ensure accuracy and professionalism.