Patient Check-In & Scheduling Specialist

RiseMe; Avon (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

Indiana University Health is seeking a front desk/clinic administrator to support patient flow at West Hospital in Indiana. The role involves creating accurate demographic and financial records, scheduling appointments, collecting payments, and communicating hospital policies.

You will also answer calls and assist patients and visitors promptly. The position requires a High School Diploma or GED, with healthcare experience preferred and familiarity with MS Office.

Qualifications

• High School Diploma or GED is required.
• Healthcare experience preferred.
• Proficiency with MS Office (Word, Excel, PowerPoint).
• Ability to learn medical coding (ICD-10, CPT) preferred.

Responsibilities

• Greet and check in patients.
• Collect copays and verify insurance.
• Schedule and manage multiple appointments.
• Answer calls and direct inquiries.
• Explain hospital policies clearly to patients and visitors.

Skills

Organizational skills

Documentation

Communication

Problem-solving

Medical office ops

Education

High School Diploma or GED

Tools

MS Office

Job description

Indiana University Health is seeking a front desk/clinic administrator to support patient flow at West Hospital in Indiana. The role involves creating accurate demographic and financial records, scheduling appointments, collecting payments, and communicating hospital policies.

You will also answer calls and assist patients and visitors promptly. The position requires a High School Diploma or GED, with healthcare experience preferred and familiarity with MS Office.