Patient Access Specialist I

Indiana University Health; Lafayette (IN); On-site; USD 44,083,000 - 57,859,000; Full time

Job summary

Indiana University Health in Lafayette, IN is seeking a patient access/clerical professional to support patient intake and billing processes. This role emphasizes accurate data entry, scheduling, and clear communication with patients.

Responsibilities include collecting information, explaining charges, and guiding patients through the department workflow. Weekend-free schedule and on-site work at 2600 Ferry St support high-quality patient service.

Qualifications

• High School Diploma or GED required.
• Preferred: experience in healthcare setting.
• Ability to learn and retain medical coding: ICD-10; CPT coding preferred.
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

MS Office

Education

High School Diploma or GED

Job description

Indiana University Health in Lafayette, IN is seeking a patient access/clerical professional to support patient intake and billing processes. This role emphasizes accurate data entry, scheduling, and clear communication with patients.

Responsibilities include collecting information, explaining charges, and guiding patients through the department workflow. Weekend-free schedule and on-site work at 2600 Ferry St support high-quality patient service.