Patient Registration & Scheduling Specialist

Indiana University Health System; Noblesville (IN); On-site; USD 38,000 - 48,000; Full time

Job summary

Indiana University Health System Noblesville is seeking an administrative assistant to manage patient scheduling and data entry, guiding patients from entry to appointment, and ensuring accurate demographic and financial records.

The role handles phone inquiries, explains charges and hospital policies, collects payments, and works in a team to maintain efficient patient flow in a dynamic healthcare environment.

Qualifications

• High School Diploma/GED required.
• 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information and insurance information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Attention to detail

Team oriented

Self-starter/coachable

Adaptability to changing priorities

Education

High School Diploma/GED

Tools

MS Office (Word, PowerPoint, Excel)

Job description

Indiana University Health System Noblesville is seeking an administrative assistant to manage patient scheduling and data entry, guiding patients from entry to appointment, and ensuring accurate demographic and financial records.

The role handles phone inquiries, explains charges and hospital policies, collects payments, and works in a team to maintain efficient patient flow in a dynamic healthcare environment.