Patient Concierge & Registration Specialist

Indiana University Health System; Indianapolis (IN); On-site; USD 38,000 - 48,000; Full time

Job summary

Indiana University Health System is seeking a Registration Specialist to facilitate smooth patient flow from entry to service completion. You will verify demographics and insurance, support scheduling, and provide frontline customer service in a fast-paced medical office.

The role requires basic Office skills and prior healthcare exposure. This onsite position offers weekday hours and opportunities to interact with patients and clinical staff daily.

Qualifications

• High School Diploma or GED required.
• Prior experience in a healthcare setting preferred.
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Check out patients and families, ensuring a positive and professional experience.
• Collect and verify patient demographics and insurance information.
• Schedule appointments, including MRI scheduling, in a timely and accurate manner.
• Handle pool messages, orders, faxes, etc.

Skills

Customer service

Communication skills

Attention to detail

Organizational skills

Multitasking

Education

High School Diploma or GED

Tools

Cerner / Epic

RightFax

Microsoft Outlook

Job description

Indiana University Health System is seeking a Registration Specialist to facilitate smooth patient flow from entry to service completion. You will verify demographics and insurance, support scheduling, and provide frontline customer service in a fast-paced medical office.

The role requires basic Office skills and prior healthcare exposure. This onsite position offers weekday hours and opportunities to interact with patients and clinical staff daily.