Patient-Centric Medical Secretary & Office Coordinator

University of Maryland Medical System; Bel Air (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

403(b) retirement plan with company-mӧ

Tuition reimbursement

Job summary

University of Maryland Upper Chesapeake Health (UM UCH) is seeking a Medical Secretary to join a dedicated team in Harford County. You will answer calls, schedule appointments, and assist with patient visits, while ensuring accurate paperwork and timely documentation.

The role emphasizes professional conduct, strong communication, and the ability to manage electronic records and billing-related paperwork in a healthcare setting. A supportive work environment is provided.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service experience or completion of an Administrative Assistant program within the last 12 months.
• Healthcare or medical office experience preferred.

Responsibilities

• Answer telephone calls and handle routine inquiries, directing non-routine matters.
• Schedule patient appointments and tests, coordinating with staff.
• Assist team with preparing for visits and post-visit documentation.
• Maintain electronic patient charts and organize necessary information.
• Obtain registration information, co-pays, referrals, and authorizations for billing.

Skills

Customer service

Administrative support

Communication

Professional conduct

Education

High school diploma

Administrative Assistant program (or equivalent)

Job description

University of Maryland Upper Chesapeake Health (UM UCH) is seeking a Medical Secretary to join a dedicated team in Harford County. You will answer calls, schedule appointments, and assist with patient visits, while ensuring accurate paperwork and timely documentation.

The role emphasizes professional conduct, strong communication, and the ability to manage electronic records and billing-related paperwork in a healthcare setting. A supportive work environment is provided.