Compassionate Medical Secretary: Scheduling & Admin

University of Maryland Medical System Corporation; Bel Air (MD); On-site; USD 38,000 - 56,000; Full time

Job summary

University of Maryland Upper Chesapeake Health (UM UCH) seeks Medical Secretaries to join a dedicated team providing high-quality care to Harford County. Responsibilities include managing calls, scheduling, and preparing patient visits within a patient-centered environment.

Candidates should have a high school diploma and experience in customer service or an Administrative Assistant program; healthcare setting experience is preferred and HIPAA forms are routinely handled.

Qualifications

• High school diploma required; one year of customer service or completion of an Administrative Assistant program within the last 12 months.
• Healthcare or medical office experience is preferred.
• Ability to communicate effectively and maintain professional conduct and appearance at all times.

Responsibilities

• Answer telephone calls, handle inquiries, and route non-routine matters to the appropriate person; obtain, complete, and follow up on paperwork; ensure documentation is scanned into patient records.
• Schedule patient appointments and tests, coordinate with appropriate personnel, and arrange return visit appointments.
• Assist team with preparing for patient visits or post-visit documentation; ensure completion of HIPAA and other forms.
• Maintain electronic patient charts and organize information before patient arrives.
• Obtain registration information, co-pays, referrals, and authorizations for billing.

Skills

Customer service

Scheduling

Medical office

HIPAA compliance

Education

High school diploma

Administrative assistant program

Job description

University of Maryland Upper Chesapeake Health (UM UCH) seeks Medical Secretaries to join a dedicated team providing high-quality care to Harford County. Responsibilities include managing calls, scheduling, and preparing patient visits within a patient-centered environment.

Candidates should have a high school diploma and experience in customer service or an Administrative Assistant program; healthcare setting experience is preferred and HIPAA forms are routinely handled.