Medical Secretary Float - Growth & Tuition Reimbursement

University of Maryland Medical System Corporation; Maryland; On-site; USD 36,000 - 48,000; Full time

Job summary

University of Maryland Upper Chesapeake Health in Harford County is seeking a Medical Secretary to join a dedicated team delivering high-quality care. You will manage front-desk duties, patient communications, and documentation to support clinicians and staff.

You will schedule appointments, handle HIPAA forms, maintain patient records, and assist with billing-related paperwork. Strong customer service and organizational skills are essential to ensure smooth patient encounters.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service experience or completion of an Administrative Assistant program within the last 12 months.
• Healthcare or medical office experience is preferred.
• Ability to maintain professional appearance and conduct.
• Strong communication and time-management skills.

Responsibilities

• Answer telephone calls, handle routine inquiries, and refer non-routine matters to appropriate persons; obtain, complete and follow up on paperwork; ensure documentation scanned into patient records.
• Schedule patient appointments and tests, coordinating with appropriate personnel; schedule return visits for smooth functioning.
• Assist team with preparing for patient visits; ensure completion of Consent to Treat, HIPAA and other forms.
• Maintain electronic patient charts; organize and prepare information and reports before patient arrives.
• Obtain registration information, co-pays and referral forms to forward to billing.

Skills

Customer service

Professional conduct

Communication

Time management

Teamwork

Flexibility

Education

High school diploma

Administrative Assistant program

Customer service experience

Job description

University of Maryland Upper Chesapeake Health in Harford County is seeking a Medical Secretary to join a dedicated team delivering high-quality care. You will manage front-desk duties, patient communications, and documentation to support clinicians and staff.

You will schedule appointments, handle HIPAA forms, maintain patient records, and assist with billing-related paperwork. Strong customer service and organizational skills are essential to ensure smooth patient encounters.