Patient-Centric Medical Receptionist I

Women's Healthcare Associates, LLC; Portland (OR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

Paid holidays

Employer paid parental leave

Annual education budget

Onsite mentorship

Job summary

Women's Healthcare Associates, LLC is hiring a Medical Receptionist to be the first friendly face for patients and the reassuring voice on the phone. You will check in patients, handle calls, and support front desk operations with kindness and efficiency.

You will collect payments, verify insurance details, and help maintain accurate patient records, ensuring a smooth, welcoming experience across Northwest Perinatal East and West locations.

Qualifications

• High school diploma or GED required.
• Excellent verbal and written communication skills.
• Customer service experience required; medical office experience preferred.
• Knowledge of keyboarding, data entry and basic computer skills; Microsoft Office proficiency.

Responsibilities

• Greet patients and visitors in person or on the phone.
• Check-in patients and manage front desk operations as needed.
• Answer calls and direct to appropriate staff.
• Record and collect co-pays, deposits, and payment information.
• Notify clinical staff of patient arrivals and update information.
• Enter and verify patient demographics and insurance data; scan documents.
• Review EMR and demographics for upcoming appointments and note missing items.

Skills

Verbal & written communication

Customer service

Medical office experience

Data entry & keyboarding

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Women's Healthcare Associates, LLC is hiring a Medical Receptionist to be the first friendly face for patients and the reassuring voice on the phone. You will check in patients, handle calls, and support front desk operations with kindness and efficiency.

You will collect payments, verify insurance details, and help maintain accurate patient records, ensuring a smooth, welcoming experience across Northwest Perinatal East and West locations.