Patient-Centric Front Desk Lead — Medical Office & Scheduling

Fast Tracktherapy; Avon (IN); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Federal Student Loan assistance

Medical, dental, and vision insurance

401(k) with 50% employer match up to 6

Paid holidays

Paid time off

Full‑time benefit options starting at

Company‑paid employee life insurance

Voluntary life insurance options

Short‑term and long‑term disability

Employee assistance program (including

Job summary

Fast Track Physical Therapy in Avon, Indiana is seeking a Front Office Coordinator to join our patient‑centered outpatient private practice. In this role you will interact with patients, insurance providers, and medical professionals to ensure smooth scheduling and financial workflows.

Daily tasks include insurance verifications, obtaining authorizations, scheduling, reconciling patient payments, and managing electronic health records.

Qualifications

• Experience in a medical office setting is preferred.
• Familiarity with medical terminology is highly desirable to enhance communication with healthcare professionals.
• Experience in providing medical administrative support will be beneficial for managing patient interactions effectively.
• Strong organizational skills and the ability to multitask in a fast-paced environment are essential.
• Excellent interpersonal skills with a focus on delivering outstanding patient care are crucial.

Responsibilities

• Schedule and confirm patient appointments, ensuring efficient use of time for both patients and providers.
• Insurance verifications and obtaining authorizations.
• Maintain accurate patient records and manage electronic health records (EHR).
• Calling, scheduling and following up on referrals and patient communications.
• Assist in front-end operations and reconciling daily deposits.

Skills

Medical terminology

Medical office experience

Administrative support

Organizational skills

Interpersonal skills

Job description

Fast Track Physical Therapy in Avon, Indiana is seeking a Front Office Coordinator to join our patient‑centered outpatient private practice. In this role you will interact with patients, insurance providers, and medical professionals to ensure smooth scheduling and financial workflows.

Daily tasks include insurance verifications, obtaining authorizations, scheduling, reconciling patient payments, and managing electronic health records.