Patient Care Front Desk Pro – Scheduling & Admin

ApexNetwork Physical Therapy; Glen Carbon (IL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401(k) plan with company match

Paid holidays and vacation time

Pet Insurance

Employee Assistance Program

Job summary

ApexNetwork Physical Therapy is seeking a Front Desk Medical Office & Scheduling Coordinator to join our patient-centered team. You will handle phone calls, referrals, scheduling, intake forms, and EHR maintenance while ensuring accurate payments and polished administrative tasks.

The ideal candidate demonstrates compassion for patients, strong multitasking, and attention to detail. Medical office experience and knowledge of insurance processes are a plus, with a Monday–Friday day schedule and

Qualifications

• Experience in a medical office setting is a plus.
• Understanding of health insurance processes preferred.
• Strong multitasking abilities and great attention to detail.
• Excellent interpersonal skills: ability to build rapport with patients.

Responsibilities

• Answering phone calls, referrals, and pre-authorizations.
• Schedule appointments accurately and efficiently.
• Complete intake forms and finalize paperwork.
• Maintain and update patient charts in the EHR.
• Oversee daily patient payments.
• Type notes, letters, and marketing materials.
• Assist with cleaning and upkeep of treatment areas.

Skills

Patient care

Multitasking

Attention to detail

Interpersonal skills

Communication

Tools

EHR system

Job description

ApexNetwork Physical Therapy is seeking a Front Desk Medical Office & Scheduling Coordinator to join our patient-centered team. You will handle phone calls, referrals, scheduling, intake forms, and EHR maintenance while ensuring accurate payments and polished administrative tasks.

The ideal candidate demonstrates compassion for patients, strong multitasking, and attention to detail. Medical office experience and knowledge of insurance processes are a plus, with a Monday–Friday day schedule and