Front Office Coordinator

careers-atlantarehab; Town of Avon (NY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Paid holidays

Job summary

Fast Track Physical Therapy is seeking a Front Office Coordinator to join our Avon, Indiana outpatient private practice. You will manage scheduling, verify insurance, obtain authorizations, and handle patient payments while supporting clinicians and staff.

The role requires excellent communication, attention to detail, and the ability to work autonomously in a fast-paced environment. Medical office experience is preferred and EHR proficiency is expected.

Qualifications

• Experience in a medical office setting preferred.
• Strong organizational skills and multitasking ability for a fast-paced clinic.
• Excellent communication with patients, providers and staff is essential.

Responsibilities

• Schedule and confirm patient appointments with optimal time utilization.
• Perform insurance verifications and obtain prior authorizations.
• Maintain patient records in the EHR system and ensure accuracy.
• Handle front-end collections and reconcile daily deposits.
• Communicate treatment plans and appointment needs to patients and providers.
• Assist in managing overall office operations for smooth workflow.

Skills

Insurance verification

Authorization processing

Scheduling

Billing & deposits

EHR systems

Medical terminology

Tools

EHR software

Job description

JOIN OUR TEAM

Position: Front Office Coordinator

Location:Avon, Indiana

Coverage needs: Full-time (36-40 hours/week)

Setting: Outpatient Private Practice

Company Story

Fast Track Physical Therapy is a private, physical therapist‑owned outpatient practice that has provided therapy services since 2009. We have grown to multiple clinics throughout the Indianapolis area, with locations in Avon, Speedway, Mooresville, Danville, and Seymour. At Fast Track, we strive to work alongside the best therapists in the outpatient orthopedic field and become the best therapists ourselves.

Job Overview & Work Site

Want to make a difference in people's lives and be a part of an amazing team that is like family?

In this role you will interact and build relationships with patients, insurance providers, and medical professionals to create streamlined scheduling and financial workflows. Daily tasks include insurance verifications, managing prior authorizations, scheduling, reconciling patient payments and following up on referrals. A patient-centered mindset and the ability to work autonomously will elevate your success in the role.

License & Experience

Duties

• Schedule and confirm patient appointments, ensuring efficient use of time for both patients and providers.
• Insurance verifications.
• Obtain and maintain authorizations.
• Maintain accurate patient records and manage electronic health records (EHR) systems.
• Calling, scheduling and following up on all referrals.
• Communicate effectively with patients regarding their treatment plans, follow-up appointments, and any necessary instructions.
• Assist in the management of office operations to ensure a smooth workflow within the practice.
• Front end collections and reconciling daily deposits.

Experience

• Previous experience in a medical office setting is preferred.
• Familiarity with medical terminology is highly desirable to enhance communication with healthcare professionals.
• Experience in providing medical administrative support will be beneficial for managing patient interactions effectively.
• Strong organizational skills and the ability to multitask in a fast-paced environment are essential for success in this role.
• Excellent interpersonal skills with a focus on delivering outstanding patient care are crucial for this position.

Join our team as a Front Office Coordinator where you can make a meaningful impact on patients' experiences while working in a supportive environment!

Benefits

Benefits for Full‑Time Employees include, but are not limited to:

• Federal Student Loan assistance program
• Medical, dental, and vision insurance
• 401(k) with 50% employer match up to 6%
• Paid holidays
• Paid time off
• Full‑time benefit options starting at 30 hours per week
• Company‑paid employee life insurance
• Voluntary life insurance options
• Short‑term and long‑term disability options
• Employee assistance program (including mental health services)

Professional Development

Min USD $19.00/Hr.

Max USD $22.00/Hr.

Annual Incentive Bonus Up To