Patient Access & Scheduling Specialist

Indiana University Health; Avon (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Indiana University Health is seeking an organized Front Desk / Scheduling professional at the Avon location. You will facilitate patient flow, collect essential information for accurate records, and clearly communicate charges and policies to patients.

This role requires accuracy, courtesy, and the ability to manage multiple tasks in a fast-paced medical environment. The position involves scheduling appointments, handling calls, and maintaining professional interactions with patients and staff

Qualifications

• High School Diploma or GED is required.
• Prefer health-care experience.
• Basic proficiency with MS Office tools.

Responsibilities

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate accurate financial and demographic records for patients.
• Schedules appointments, interviews patients for medical information, explains charges and policies, and enters charges into systems.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Attention to detail

Punctuality

Team oriented

Self-starter

Adaptability

Education

High School Diploma/GED

Tools

MS Office (Word, PowerPoint, Excel)

Job description

Indiana University Health is seeking an organized Front Desk / Scheduling professional at the Avon location. You will facilitate patient flow, collect essential information for accurate records, and clearly communicate charges and policies to patients.

This role requires accuracy, courtesy, and the ability to manage multiple tasks in a fast-paced medical environment. The position involves scheduling appointments, handling calls, and maintaining professional interactions with patients and staff