Patient-Centric Front Desk Coordinator

Comprehensive EyeCare Partners; Federal Way (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental & vision benefits

Company paid life insurance

401(k)

Mileage reimbursement

Education reimbursement

Vision discounts

Job summary

Comprehensive EyeCare Partners (CompEye) is seeking a Front Desk Receptionist to support patient care in a busy ophthalmology environment. You will manage patient records, greet patients, process appointments, and coordinate referrals with insurance and physicians.

The role requires attention to detail, effective communication, and basic MS Word/Outlook/Excel skills. Work hours are 7:00 AM–3:30 PM, Monday through Friday, with benefits including PTO and health coverage.

Qualifications

• 1 year of experience in a fast-paced environment focusing on patient care or customer service
• Healthcare experience preferred
• Proficient in MS Word, Outlook, and Excel
• Data entry and medical office software knowledge preferred

Responsibilities

• Organizes and maintains patient charts and filing systems
• Answers telephone, directs callers, or initiates triage by medical personnel
• Schedules appointments and enters data into the scheduler
• Greets and directs patients, salespeople, and visitors
• Verifies patient records for accuracy and up-to-date information
• Coordinates referrals through insurance and other physician offices
• Collects payments and reconciles daily cash reports
• Other duties as assigned

Skills

Customer service

Verbal communication

Record keeping

Education

High school diploma or GED

Tools

MS Word

Outlook

Excel

Medical software

Scheduling software

Job description

Comprehensive EyeCare Partners (CompEye) is seeking a Front Desk Receptionist to support patient care in a busy ophthalmology environment. You will manage patient records, greet patients, process appointments, and coordinate referrals with insurance and physicians.

The role requires attention to detail, effective communication, and basic MS Word/Outlook/Excel skills. Work hours are 7:00 AM–3:30 PM, Monday through Friday, with benefits including PTO and health coverage.