Medical Front Desk & Patient Experience Specialist

Community Eye Care Specialists; Warren (Warren County); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with match

HSA/FSA

Telemedicine

PTO

Job summary

Community Eye Care Specialists is seeking a Front Desk Associate to welcome patients, manage check-in/out, handle calls and emails, and schedule visits. You will verify insurance, collect co-pays, and enter data into the practice management system with attention to HIPAA guidelines.

The role requires a High School Diploma and at least 1 year in a medical office, with Nextech/ICP experience preferred. This full-time position offers a competitive benefits package and a collaborative team

Qualifications

• High School Diploma or equivalent required.
• Nextech/ICP experience strongly preferred.
• Minimum 1 year of medical office experience preferred.

Responsibilities

• Greet patients and verify appointment details.
• Manage check-in/check-out, calls and emails, scheduling.
• Verify insurance eligibility and collect co-pays.
• Enter data accurately into the practice management system.
• Maintain HIPAA compliance and protect patient information.
• Support front desk operations and onboarding of new staff.

Skills

Interpersonal skills

Communication

Attention to detail

Organizational skills

Multitasking

HIPAA familiarity

Customer service

Education

High School Diploma

Tools

Nextech/ICP

Job description

Community Eye Care Specialists is seeking a Front Desk Associate to welcome patients, manage check-in/out, handle calls and emails, and schedule visits. You will verify insurance, collect co-pays, and enter data into the practice management system with attention to HIPAA guidelines.

The role requires a High School Diploma and at least 1 year in a medical office, with Nextech/ICP experience preferred. This full-time position offers a competitive benefits package and a collaborative team