Part-Time Eye Care Front Desk Coordinator

ReFocus Eye Health; Bloomfield, Northern (CT, KY); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

401(k) matching

Health, dental, vision insurance

Disability and life insurance

Flexible spending account

Paid time off

Job summary

ReFocus Eye Health is seeking a friendly, organized Front Desk Representative for our busy ophthalmology practice. This in-person, part-time role focuses on welcoming patients, scheduling appointments, and collecting payments while ensuring accurate records.

You will interact with patients, verify insurance, and coordinate with clinicians and staff to maintain a smooth patient flow. A high school diploma and strong communication skills are essential, with EMR familiarity a plus.

Qualifications

• Experience in a medical administrative role with knowledge of medical terminology and office procedures.
• Must hold a high school diploma or equivalent.
• Proficiency in data entry and computer skills.
• Ability to thrive in a fast-paced environment.
• Excellent customer service skills.

Responsibilities

• Be the patient’s first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
• Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
• Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
• Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience.
• Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

Skills

Customer service

Communication

Teamwork

Data entry

Fast-paced

Computer skills

Medical terminology

Education

High school diploma

Tools

EMR

Job description

ReFocus Eye Health is seeking a friendly, organized Front Desk Representative for our busy ophthalmology practice. This in-person, part-time role focuses on welcoming patients, scheduling appointments, and collecting payments while ensuring accurate records.

You will interact with patients, verify insurance, and coordinate with clinicians and staff to maintain a smooth patient flow. A high school diploma and strong communication skills are essential, with EMR familiarity a plus.