Patient Care Unit Coordinator

Tufts Medicine; Boston (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Tufts Medicine in Boston, MA is seeking an experienced administrative specialist to support hospital operations on a busy unit. The role focuses on clerical tasks, patient charting, and coordinating communications between departments.

You will handle admissions status, prepare reports, schedule, and assist with records management under clinical leadership. Strong organizational and communication skills are essential, with healthcare or customer service background preferred.

Qualifications

• Must have a high school diploma or equivalent.
• Healthcare or customer service experience preferred.
• Associate degree preferred.

Responsibilities

• Coordinate patient flow and unit communications.
• Greet and direct patients, visitors, and staff.
• Maintain and file patient records and charts.
• Enter orders and generate reports in hospital systems.
• Support nursing and case management with follow-up appointments.
• Ensure timely communication during emergencies.

Skills

Communication skills

Organizational skills

Teamwork

Confidential information handling

Education

High school diploma or equivalent

Associate's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Tufts Medicine in Boston, MA is seeking an experienced administrative specialist to support hospital operations on a busy unit. The role focuses on clerical tasks, patient charting, and coordinating communications between departments.

You will handle admissions status, prepare reports, schedule, and assist with records management under clinical leadership. Strong organizational and communication skills are essential, with healthcare or customer service background preferred.