Evening Hospital Unit Coordinator

tuftsmedicine; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Tufts Medicine seeks an administrative and business support professional to coordinate patient activity and information across unit and practice areas, ensuring adherence to approved policies and procedures.

The role involves clerical duties, chart preparation, data entry, interdepartmental liaison, and routine reporting under moderate supervision, contributing to efficient hospital operations.

Qualifications

• High school diploma or equivalent.
• One year of customer service experience in healthcare or customer-facing setting.
• Associate's degree preferred.

Responsibilities

• Remains in constant communications with admissions on status of patients, transfers, admissions, discharges, bed changes and shifts.
• Review bed assignments and relay information to clinical staff.
• Greet and direct patients, visitors, physicians and hospital personnel according to service standards.
• Initiate and maintain patient charts, file data, and prepare records for Medical Records upon discharge.
• Prepare and maintain medical records, label admissions, file paperwork, and organize reports and notes.
• Update patient names, bed boards, and clinical charts with current data such as diet, condition, allergies, height and weight.
• Transcribe physician orders to appropriate information sites and ensure follow-through.
• Support nursing unit communication by answering calls, triaging and relaying messages.
• Use hospital systems to enter, verify orders, retrieve data and generate reports; report malfunctions.
• Coordinate with case management, social workers and nursing staff for follow-up appointments.
• Coordinate communications during emergencies or STAT requests.
• Follow through on orders after off-shift hours and weekends.
• Coordinate unit activities during electronic downtime.
• Facilitate delivery of time and attendance records.
• Monitor inventory of forms, supplies and equipment; track and return rentals.
• Share information at staff meetings and assist with orientation of new coordinators.

Skills

Administrative tasks

Communication

Patient coordination

Clerical skills

Education

High school diploma

Associate's degree or equivalent

Job description

Tufts Medicine seeks an administrative and business support professional to coordinate patient activity and information across unit and practice areas, ensuring adherence to approved policies and procedures.

The role involves clerical duties, chart preparation, data entry, interdepartmental liaison, and routine reporting under moderate supervision, contributing to efficient hospital operations.