Patient Care Technician: Fast-Track Medical Support

Northwestern Medicine; Chicago (IL); On-site; USD 25,000 - 33,000; Full time

Job summary

Northwestern Medicine is seeking an Immediate Care Technician to support physicians and APPs by maintaining efficient patient flow and assisting with care activities. The role emphasizes patient interaction, confidentiality, and safe, clean clinical areas in a fast-paced setting.

Responsibilities include vital signs, room readiness, and collaboration with the care team to expedite visits and coordinate referrals, with strong emphasis on safety and patient satisfaction.

Qualifications

• Minimum high school diploma or GED is required.
• Within six months, complete one of CMA/RMA/NCMA/CCMA/NRCMA certifications after up to two test attempts.
• BLS (American Heart Association) certification required.
• Strong computer skills and basic EMR proficiency expected.
• Candidate eligibility paperwork for licensure or certification must be submitted as required.

Responsibilities

• Facilitate patient flow by escorting to exam rooms and preparing patients for examination.
• Obtain and document vital signs per organizational standards.
• Record visit reasons, allergies, smoking history, and pharmacy information.
• Inform MD/APP of significant changes in vitals or symptoms.
• Prepare and stock exam rooms and maintain cleanliness and safety.

Skills

Patient care teamwork

Communication skills

Adaptability

EMR familiarity

Education

High school diploma or GED

MA certification eligibility letters (AAMA/AMT/NCCT/NHA/NRCMA)

Illinois EMT license or EMT-B/Paramedic (preferred)

Job description

Northwestern Medicine is seeking an Immediate Care Technician to support physicians and APPs by maintaining efficient patient flow and assisting with care activities. The role emphasizes patient interaction, confidentiality, and safe, clean clinical areas in a fast-paced setting.

Responsibilities include vital signs, room readiness, and collaboration with the care team to expedite visits and coordinate referrals, with strong emphasis on safety and patient satisfaction.