Clinical Care Associate - Fast-Paced Patient Flow

Northwestern Medicine; Chicago (IL); On-site; USD 22,000 - 30,000; Full time

Job summary

Northwestern Medicine is seeking an Immediate Care Technician to support physicians and staff by facilitating patient flow, preparing patients for examinations, and performing selected medical and administrative tasks. The role emphasizes maintaining clean, safe patient care areas, protecting confidentiality, and delivering professional patient interactions.

Responsibilities include vital signs, documentation, assisting with referrals, and aiding in procedures such as ECG and venipuncture under

Qualifications

• High school diploma or GED required.
• Within first six months, complete CMA/RMA/NCMA/CCMA/NCMA certifications after up to two test attempts.
• Basic Life Support (American Heart Association) certification required.
• Strong computer skills.
• Experience with electronic medical records preferred.

Responsibilities

• Assures efficient patient flow through the site and supports timely visits.
• Escorts patient to exam room, identifies patient with two identifiers, and prepares for examination.
• Obtains accurate vital signs per organization standards.
• Documents reason for visit, allergies, smoking history and pharmacy information.
• Promptly informs MD/APP of significant changes in vital signs or acute symptoms.
• Assists with referrals, transfers and discharge processes.
• Assists MD/APP with procedures such as ECG, venipuncture, wound care as directed.
• Prepares and stocks exam rooms; maintains cleanliness and safety.
• Interacts professionally with patients and staff to promote satisfaction.

Skills

Strong computer skills

Patient interaction

Communication

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Job description

Northwestern Medicine is seeking an Immediate Care Technician to support physicians and staff by facilitating patient flow, preparing patients for examinations, and performing selected medical and administrative tasks. The role emphasizes maintaining clean, safe patient care areas, protecting confidentiality, and delivering professional patient interactions.

Responsibilities include vital signs, documentation, assisting with referrals, and aiding in procedures such as ECG and venipuncture under