Patient Care Technician: Clinic Operations & Patient Experience

The Little Clinic; Gahanna (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

The Little Clinic in Ohio is seeking a Patient Care Technician to support patient flow and deliver a positive patient experience. You will handle registration, front-desk tasks, and EHR documentation while upholding clinic policies.

Responsibilities include greeting patients, maintaining a clean clinic, collecting insurance information, and assisting the provider as needed within scope. Must be able to work in a fast-paced environment.

Qualifications

• Must have basic computer skills and strong administrative abilities.
• Excellent communication and organizational skills with high attention to detail.
• Strong customer service and teamwork mindset.
• Able to work in a fast-paced environment and cooperate with others.

Responsibilities

• Assist in maintaining a safe, quality-based, survey-ready healthcare environment.
• Greet customers and patients in the front area.
• Keep clinic space clean and organized; handle supply orders and cleaning tasks.
• Follow HIPAA guidelines and consult with providers as needed.
• Manage waiting room flow using scheduling tools and patient kiosks.

Skills

Basic computer skills

Administrative skills

Communication skills

Organizational skills

Attention to detail

Customer service

Education

High School Diploma or GED

Job description

The Little Clinic in Ohio is seeking a Patient Care Technician to support patient flow and deliver a positive patient experience. You will handle registration, front-desk tasks, and EHR documentation while upholding clinic policies.

Responsibilities include greeting patients, maintaining a clean clinic, collecting insurance information, and assisting the provider as needed within scope. Must be able to work in a fast-paced environment.