Patient Care Coordinator II — Scheduling & Front Office

Millennium-Physician-Group; Winter Haven (FL); On-site; USD 25,000 - 37,000; Full time

Job summary

Millennium-Physician-Group is seeking a Patient Care Specialist II to coordinate front office operations at a Florida care center, including scheduling, registration, and patient communication. You’ll support accurate records in the EMR, verify demographics and insurance, and route messages to the care team.

This role requires organizational skills and attention to detail. Under moderate supervision, you will handle standard processes, address routine access questions, and contribute to

Qualifications

• Experience handling front office patient interactions and registrations.
• Ability to verify demographics and insurance information accurately.
• Familiarity with electronic medical records and scheduling workflows.

Responsibilities

• Coordinate patient scheduling, registration, visit prep, and follow-up activities.
• Verify patient demographics, insurance, referral details, and required docs.
• Respond to patient calls and front desk inquiries with accurate information.
• Identify and resolve routine scheduling gaps or missing data.
• Route clinical messages and ensure accurate information flow to the care team.
• Support daily front office workflow and escalate issues as needed.

Skills

Patient communication

Scheduling

Registration

Front desk

EMR navigation

Tools

EMR systems

Scheduling software

Job description

Millennium-Physician-Group is seeking a Patient Care Specialist II to coordinate front office operations at a Florida care center, including scheduling, registration, and patient communication. You’ll support accurate records in the EMR, verify demographics and insurance, and route messages to the care team.

This role requires organizational skills and attention to detail. Under moderate supervision, you will handle standard processes, address routine access questions, and contribute to