Patient Care & Scheduling Specialist II

ADP, Inc.; Avondale (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

ADP, Inc. in Avondale, LA is seeking an experienced front desk/medical office associate to support patients, handle scheduling, and process payments in a dynamic healthcare setting.

Responsibilities include greeting patients, verifying registrations, inputting data into the EHS system, and coordinating with nursing staff to ensure timely triage and accurate deposits. Strong communication and data-entry skills are essential.

Qualifications

• High school diploma or equivalent required with 3+ years in medical office preferred.
• Bilingual abilities with English/Spanish advantageous.

Responsibilities

• Answer and route incoming calls; take messages when necessary.
• Greet patients and verify registration information; update changes in EHS.
• Notify nurse of emergency walk-ins for timely triage.
• Schedule center appointments in EHS according to protocol.
• Scan patient IDs into the management system.
• Cross-train with front desk staff to maintain workflow.
• Other duties as assigned by Supervisor/Manager.

Skills

Excellent communication

Phone etiquette

Multitasking

Data entry

Education

High school diploma

Tools

EHS patient management system

Computer literate

Job description

ADP, Inc. in Avondale, LA is seeking an experienced front desk/medical office associate to support patients, handle scheduling, and process payments in a dynamic healthcare setting.

Responsibilities include greeting patients, verifying registrations, inputting data into the EHS system, and coordinating with nursing staff to ensure timely triage and accurate deposits. Strong communication and data-entry skills are essential.