Dental Patient Services Pro - Scheduling & Billing

ADP, Inc.; Avondale (LA); On-site; USD 35,000 - 52,000; Full time

Job summary

ADP, Inc. in Avondale, LA is seeking a Dental PSS II to support patient interactions, coordinate appointments, verify insurance, and assist with billing, ensuring a smooth patient experience and accurate clinic records.

You will collaborate with dental professionals to maintain efficient workflows, prepare treatment plans, and address patient concerns while upholding HIPAA standards and high service levels.

Qualifications

• High school diploma or equivalent required; associate degree or higher preferred.
• Minimum of 2 years experience in a dental office or healthcare setting in patient support or admin roles.
• Proficiency with dental practice management software and electronic health records (EHR) systems.
• Strong knowledge of dental terminology, insurance processes, and billing procedures.
• Excellent communication and interpersonal skills to interact with patients and clinical staff.

Responsibilities

• Manage patient scheduling and appointment coordination to optimize clinic workflow and reduce wait times.
• Verify patient insurance coverage and assist with billing inquiries to ensure accurate and timely processing.
• Serve as a liaison between patients and dental care providers to facilitate clear communication and address patient concerns.
• Maintain and update patient records in compliance with healthcare privacy regulations and organizational policies.
• Support dental staff with administrative tasks, including preparing treatment plans and managing patient documentation.

Skills

Communication skills

Interpersonal skills

Bilingual Spanish

Attention to detail

Data entry accuracy

Problem solving

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

Dental software

EHR systems

Job description

ADP, Inc. in Avondale, LA is seeking a Dental PSS II to support patient interactions, coordinate appointments, verify insurance, and assist with billing, ensuring a smooth patient experience and accurate clinic records.

You will collaborate with dental professionals to maintain efficient workflows, prepare treatment plans, and address patient concerns while upholding HIPAA standards and high service levels.