Bilingual Patient Services & Scheduling Specialist

JCHCC DBA Inclusivcare; Avondale (LA); On-site; USD 30,000 - 38,000; Full time

Job summary

JCHCC DBA Inclusivcare in Avondale, LA seeks a friendly Front Desk Associate to support patients, schedule appointments, collect payments, and maintain accurate registration data in the EHS system. You will greet patients, route calls, and input information with care and accuracy.

The role requires a high school diploma and medical office experience (3+ years, or bilingual with 2 years). Strong telephone etiquette and basic computer skills are essential. Training provided.

Qualifications

• High school graduate with 3+ years in medical office, or bilingual with 2 years experience.
• Pleasant telephone etiquette; ability to interact tactfully with patients.
• Must be computer literate and able to input data into systems.

Responsibilities

• Answer and route incoming calls; take messages when necessary.
• Greet incoming patients for appointments; verify and update registration data.
• Schedule center appointments in EHS according to protocol.
• Scan patient IDs into the patient management system.
• Cross train with other front desk staff to avoid backlogs.
• Other duties as assigned by Supervisor/Manager.

Skills

Medical office experience

Telephone etiquette

Bilingual

Customer service

Education

High school diploma

2 years bilingual medical office experience

Tools

EHS system

Computer literate

Job description

JCHCC DBA Inclusivcare in Avondale, LA seeks a friendly Front Desk Associate to support patients, schedule appointments, collect payments, and maintain accurate registration data in the EHS system. You will greet patients, route calls, and input information with care and accuracy.

The role requires a high school diploma and medical office experience (3+ years, or bilingual with 2 years). Strong telephone etiquette and basic computer skills are essential. Training provided.