Patient Care & Scheduling Specialist

NURA, PLLC; Thompson Heights (MN); On-site; USD 42,000 - 56,000; Full time

Job summary

Nura Pain Clinic is seeking a Patient Care Coordinator to support patient registration, verify insurance, schedule appointments, collect payments, and maintain records at our Coon Rapids location. The role emphasizes patient service, confidentiality, and teamwork to ensure a positive visit for patients and visitors.

The ideal candidate will have EMR experience (NextGen), strong organizational and communication skills, and the ability to multitask in a fast-paced clinic environment.

Qualifications

• Experience with EMR (Nextgen) preferred.
• Previous related experience required.
• Strong organizational, judgment, communication and analytical skills.
• Ability to multi-task and perform multiple priorities under pressure.
• Cooperative and professional behavior toward patients, peers, providers, management and visitors.
• Ability to promote favorable facility image with patients, providers, insurance companies and general public.
• Ability to contribute in a team environment and/or independently, to provide excellent customer service.
• Evidence of leadership qualities. Frequently contributing to the improvement of the department and participate in committee participation, task force, etc.

Responsibilities

• Greet patients, schedule appointments, and maintain records.
• Verify insurance and maintain patient accounts at each visit.
• Collect co-pays and issue receipts; manage cash and payments.
• Answer questions and provide information about clinic procedures.
• Assist distressed patients and coordinate transportation as needed.
• Maintain waiting area and ensure identification for vendors/visitors.
• Scans paper records to the correct chart in the EHR and supports office operations.

Skills

Organizational skills

Communication skills

Analytical skills

Ability to multitask

Professional demeanor

Leadership qualities

Teamwork

Customer service

Tools

NextGen EMR

Microsoft Office

Job description

Nura Pain Clinic is seeking a Patient Care Coordinator to support patient registration, verify insurance, schedule appointments, collect payments, and maintain records at our Coon Rapids location. The role emphasizes patient service, confidentiality, and teamwork to ensure a positive visit for patients and visitors.

The ideal candidate will have EMR experience (NextGen), strong organizational and communication skills, and the ability to multitask in a fast-paced clinic environment.