Patient Access & Services Coordinator

National-Spine-and-Pain-Center; Hagerstown (MD); On-site; USD 22,000 - 33,000; Full time

Job summary

National-Spine-and-Pain-Center seeks a patient services coordinator to manage front desk operations, insurance verification, and medical records coordination. You will greet patients, collect registration data, verify demographics, and handle scheduling and payments with HIPAA-compliant practices.

The role emphasizes service excellence and efficient patient flow in a fast-paced clinical setting, requiring strong communication skills and attention to detail.

Qualifications

• High school diploma or GED equivalent.
• At least 1 year of related administrative experience, preferably in healthcare.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality of information at all times.
• Strong customer service and organizational skills.

Responsibilities

• Greets patients and collects registration and visitation information.
• Verifies demographics and insurance details for accurate claim payments.
• Manages patient flow, appointment confirmations, and reminders.
• Handles check-in/out procedures and processes co-pays/deductibles.
• Maintains HIPAA-compliant filing and medical records coordination.

Skills

Communication skills

Customer service

Organizational skills

MS Office

EMR software

Scheduling software

Education

High school diploma or GED

Tools

EMR systems

Scheduling software

Job description

National-Spine-and-Pain-Center seeks a patient services coordinator to manage front desk operations, insurance verification, and medical records coordination. You will greet patients, collect registration data, verify demographics, and handle scheduling and payments with HIPAA-compliant practices.

The role emphasizes service excellence and efficient patient flow in a fast-paced clinical setting, requiring strong communication skills and attention to detail.